RGS offer on site maintenance contracts for Toshiba Tec, Zebra, Datamax, Intermec, Sato, Avery, Printronix and Appollo printers, we can react on a targeted 4 hour, 8 hour or 2 day response, we can take away the worry of loss of production time with our experienced and reactive engineers. Maintenance contracts for medium, high volume industrial and high performance Thermal Transfer Printers. RGS offer comprehensive coverage across the UK and Ireland, with manufacturer-accredited engineers who are highly trained in their specialist fields. * Choose from a variety of training courses and installation packages for barcode printers and barcode software, and print head fitting, either onsite or return to base. * Service level: (8 + 8): 8 working hour response, 8 working hour fix or loan * Service Contracts can also be quoted on 4 hour, 2 working day response & 8 hour fix or loan & Return to base * Adhoc Call outs & Fixed Price Repairs available on request * If the printer cannot be repaired within the service time, a replacement printer is provided until your printer can be repaired * Includes all time and labour to repair all electronic and mechanical parts with the following exceptions: * Does not include the platen roller, user damage or misuse, media jams or software problems As print heads are consumable items, the supply and fitting of print heads is not covered as part of our general contracts. Print heads come with the standard individual manufacturers warranty. Call our dedicated team on (01480) 456556 for a quotation. |